Scentish Wholesale
Track Your Order
Waiting for your Scentish Wholesale delivery? Once your order has been dispatched, we'll send you tracking information so you can follow its journey.
Already dispatched?
Track Your Order
When your order is dispatched, we'll send you an email containing your tracking details and a link to follow your delivery.
Track My Delivery →Trade account
View Your Orders
Log in to your Scentish Wholesale account to review your recent orders and order history.
My Trade Account →Trade support
Need Help With Your Order?
If you can't find your tracking details or have a question about your delivery, our Trade Support team is here to help.
Delivery help
Order Tracking FAQs
Where can I find my tracking number?
Once your order has been dispatched, we'll send you a dispatch confirmation email. Where tracking is available, your tracking number or tracking link will be included in that email.
My tracking hasn't updated yet. What should I do?
Courier tracking can sometimes take a little while to update after a parcel has been collected. If your tracking has not updated after a reasonable period, contact our Trade Support team.
What if my wholesale order hasn't arrived?
Check your tracking information first for the latest courier update. If your delivery is overdue or the tracking information does not explain the delay, contact our Trade Support team with your order number.
Can you help if part of my order is missing?
Yes. If anything is missing or appears incorrect when your order arrives, contact our Trade Support team with your order number and details of the affected products.